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Frequently Asked Questions

Yes, anyone can receive a free quote with no obligations attached.

Anyone who lives in the 23 states in which we are licensed is eligible for Low VA Rates Insurance. Those states include: AL, AZ, CA, CO, GA, ID, IL, IN, KS, MD, NE, NV, NM, NC, OH, OR, PA, TN, TX, UT, VA, WA, and WI. Although we are a sister company to Low VA Rates, you don’t have to be a recipient of a VA loan to qualify for our services.

We currently represent Nationwide and Travelers.

There are many reasons you should buy auto insurance:


  • For one, auto insurance is mandatory. Every state in America has some form of required car insurance, except New Hampshire. In New Hampshire, you have to provide proof that you are able to cover repair costs in the event of damages or an accident. Our insurance professionals are well educated in different state requirements and will help you get the amount of coverage you need.
  • Auto insurance is a way to protect against the unexpected. Your car is probably your second most valuable asset after your home, and chances are, you depend on it to go about your daily life. It’s important to make sure that you have the funds to repair it should something happen, like theft, vandalism, or unforeseen natural disasters that are no one’s fault.
  • Insurance will help you maintain your monthly payments even if disaster strikes. If you get in a car accident and are uninsured, the cost of repairs or medical attention compounded with your monthly payment can be overwhelming.
  • Insurance can also help you save money in the event of a lawsuit. Many insurance companies will provide you with legal counsel if you’re involved in an accident.
  • Auto insurance can also act as a supplement to your health insurance. Some states may require you to buy personal injury protection coverage, while most insurance companies offer coverage for injuries sustained while driving the car, or as a passenger.

Here are some good reasons to purchase homeowners insurance:

  • Homeowners insurance is not legally required, but if you finance your home with a mortgage, your mortgage lender will require you to purchase basic-level home insurance to cover limited hazards. For example, if you live in a high-risk flood danger zone (and sometimes even if you live in a low-to-medium risk area) your lender will require you to purchase flood insurance. Regardless, it is always a good idea to be insured so you can protect your home from damage.
  • The insurance required by your lender will cover damage to the structure of your house, but it may not cover damage to personal property or furnishings. That’s why it’s a good idea to look into multiple lines of coverage to protect anything of considerable value.
  • Many basic home insurance policies will cover liability: if someone is injured on your property and sues you, your insurance can help pay for your defense as well as any medical expenses.

Insurance deals with risk. Every time you drive a car, you run the risk of crashing, or cracking your windshield. When a house is built, there is always a risk of it burning down or being robbed. So while buying insurance doesn’t guarantee safety from these risks, it does mitigate their financial impact by transferring all or part of the cost from your wallet to the carrier’s. As long as you pay your premium, the insurance company is liable to help pay for unexpected repairs or replacements.

You might wonder how insurance companies afford to cover all their customers’ losses. First, they have to compile years of reliable statistics. These numbers help insurance companies determine the most likely amount of losses their customers will have in a given time. From there, insurance companies depend on the law of large numbers. In an insurance context, this law essentially states that if the pool of customers is large enough, statistical likelihoods will be reflected in reality. So, insurance companies need to keep their sample size large: maintain a large, diverse pool of customers, and the cost of losses will be more predictable.

You may hear insurance agencies referred to as insurance brokers. Simply put, if the product is policies, the insurance company is the manufacturer. They produce the policy. The insurance agency is then the distributor; they market the policy to customers. Agencies can either be captive or independent, meaning they either represent only one company or are free to represent as many companies as they’d like. Independent insurance agencies can shop around for the best rates, so their customers could potentially buy homeowners insurance from one company and auto insurance from another.

Yes, we at Low VA Rates Insurance are an independent insurance agency, meaning we are not tied down to any one company.

There are a few reasons why working through an insurance agency is beneficial. One, it’s generally cheaper than working with the company directly. Insurance companies may give agencies lower premiums. They do this because when a customer works through a professionally trained agency, the risk to the company is lessened. Insurance agencies are likely to make sure the customer is fully covered with the best policies, and this means more peace of mind for everyone.

Generally, it’s also easier to work through an agency. Online studies have found agencies to be more pro-active than carriers when it comes to quotes, queries, or policy changes. Additionally, they are a great resource for cross-checking policies and making sure everything has been properly executed, instead of leaving the bulk of the work to the customer, which happens often in direct processes.

The deductible is the amount of money you pay out of pocket as a policyholder before your insurance kicks in. For example, if you have a $500 deductible on your car and you file an insurance claim of $9,000 (and your claim is approved), your insurance company would provide $8,500, while you provide the remaining $500.

Your insurance premium is the amount you pay to purchase an insurance policy. Premiums are the insurance company’s income, and they can be paid in monthly installments or as a lump sum at the time of purchasing. If you fail to pay your premium for one of the installments, your coverage is cancelled until the delinquent payment is met, after which, coverage can be resumed.

There are five general types of auto insurance: liability, collision, comprehensive, personal injury, and uninsured/underinsured motorist protection.

Comprehensive coverage applies to any harm done to your car that did not involve collision with another vehicle. This encompasses fire damage, theft, collision with animals, falling objects, vandalism, or strictly glass damage like busted windows.

Collision coverage applies to damages obtained from colliding with another car, trees or fences, or surface hazards like holes in the road. Collision coverage only covers your vehicle; if you’re liable in an accident, you’ll need liability insurance to cover the cost of someone else’s vehicle.

Liability insurance protects you when you are found at fault in the event of an accident. It covers medical bills and cost of repairs. Most states require a minimum amount of liability coverage.

A personal injury policy covers medical costs for all persons injured while in your car, including yourself, regardless of who caused the accident.

While there are many state laws about minimum insurance requirements, some people will inevitably slip through the cracks and drive uninsured or underinsured, meaning they have some coverage, but not enough to pay all the expenses that come with being liable in a crash. Uninsured/underinsured motorist coverage ensures that you are paid the full amount owed to you if a driver with insufficient insurance damages your car.

Homeowners normally purchase one of three types of insurance policies.

First, there’s Homeowners 1 (HO-1), or limited coverage. This policy protects your home from 11 basic perils: fire, lightning, windstorm or hail, explosions, smoke, vandalism, aircraft or vehicle collision, rioting or civil commotion, sinkhole collapse, and volcanic activity.

With Homeowners 2 (HO-2), your property is protected from an additional 6-7 perils besides the basic 11. These typically include burglary or break-in, falling objects, weight of ice and snow, frozen plumbing, accidental water damage, and artificially generated electricity.

Homeowners 3 (HO-3) is the most popular policy; operating on an open perils basis, it covers any known peril, including all perils from HO-1 and HO-2, except those specifically excluded in writing. Normally, these excluded perils are earthquake damage, flood damage, ordinance of law, power failure, war, intentional acts, neglect, and nuclear hazards.

In actuality, there are six types of homeowners insurance overall. HO-4 is a renter’s policy, and HO-6 is a condo/co-op owners policy. HO-5 is sometimes confused with HO-3, but here’s how they are different: the HO-5 is popular for newer, nicer homes with higher value. It adds to and expands on certain HO-3 coverage. For example, while the HO-3 provides open perils coverage for the structure of the home, the HO-5 provides open perils coverage for the contents of the home as well.

Dwelling insurance is a slimmed-down policy that protects the structure of a home. This policy is usually used for homes that the owners don’t occupy themselves but that are still part of their livelihood, like summer homes or properties for rent. So it’s a popular option for landlords who aren’t responsible for the contents of a dwelling, just the structure. Dwelling insurance covers named perils, the standard ones being fire and smoke damage, lightning damage, rot, hail damage, sinkholes, and wind damage.

The amount of insurance you’ll want to buy is going to depend on the number of assets you want to protect. When it comes to homeowners insurance, it’s recommended you buy insurance to cover the structure of the home, your personal possessions, liability costs, and the expense of temporarily living somewhere else should your house sustain significant damage.

When calculating how much the structure of your home costs, consider factors like the cost of local construction services, what type or style of home and roof you have, the materials used to make them, the square footage of the home, and whether or not your home has any customized additions or improvements. These are things that will affect the value of your home and the price of replacement or repairs.

When protecting the contents of your home, consider using floater policies or endorsements. These are policies attached to movable items (jewelry, technical equipment) that you feel are worth insuring against theft or damage. There is no deductible associated with floater policies, and your premium is based on the item and its value and may differ depending on where you live.

As with homeowners insurance, you want to purchase enough auto insurance to cover all your assets. First, be aware of the minimum requirements of your state. Every state has some form of minimum required car insurance. Many states also require a minimum amount of liability insurance.

Personal Injury Protection or similar policies may not be needed if you have health insurance. But you should adequately insure yourself against drivers with insufficient to no coverage. One good practice is to buy as much underinsured/uninsured motorist coverage as you would for bodily injury liability.

Comprehensive and collision coverage are recommended to protect your car from any damage. Keep in mind that these policies pay out based on the value of your car, which is likely lower than it was when you first bought the car.

If you have to make a claim after the agency’s business hours, you can contact the carrier directly. All Low VA Rates Insurance’s carriers have a 24-hour claims helpline.

Only the insurance company can cancel a homeowners policy, and policies can be cancelled within the first sixty days of their life. A carrier may cancel your policy if you don’t pay your premium or if you commit fraud.

Non-renewing a policy is something either the customer or the insurance company can do. Non-renewing means either the customer or the company doesn’t wish to continue coverage after the term limit. Reasons for non-renewing vary. Insurance companies might refuse to renew a policy if they view the holder as a high-risk customer. Filing too many small claims can hike up a customer’s risk in the eyes of their carrier.

Generally, your insurance company must notify you if they choose to non-renew, and it must explain why. This practice differs from state to state. You can dispute the decision or ask for elaborations on their reasoning through consumer’s affairs.

Yes, there are many advantages to bundling. Bundling can save you a lot of money and eliminate hassle. Insurance companies are fans of bundling because retaining customers is cheaper than attracting new ones and easier when it comes to underwriting. So they offer significant discounts as an incentive to bundle. Ideally, the more policies bundled, the greater the discount, so the more coverage you have, the more frugal bundling could prove to be.

Property taxes and insurance payments aren’t like premium payments: they’re usually paid in large amounts once or twice a year, instead of manageable monthly installments. Preparing for these big payments can be difficult: when left to themselves, homeowners may not set aside enough money throughout the year to meet them. Knowing this, mortgage lenders set up escrow accounts upon the closing of a loan as a way for borrowers to put away money to be used for those big payments later on.

Mortgage lenders are the ones who manage the escrow account and disburse the payments when they are due. All you as a borrower have to do is include an escrow amount in your monthly premium, and the mortgage lender will set that portion of the payment aside in the escrow.

Normally, when you close on a loan, the lender will require a year’s worth of escrow payments to be made upfront. This amount will cover all insurance and tax costs for that year. Then, all your subsequent monthly escrow payments will go towards insurance and tax payments for the following year. This way, the escrow account is always planning ahead.

Punctual payments of insurance and taxes are in the mortgage lender’s best interest just as they are in yours. Lenders need to make sure the property retains enough value to pay off the loan, so escrow accounts make sure that important obligations are met on your behalf.

Escrow payments related to home loans can only be used for property taxes and homeowners insurance. The escrow account can legally hold as much as two months’ worth of premiums. And the amount is adjusted annually to account for changing insurance costs and taxes.

Contact Us

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location-icon 384 S 400 W, Lindon, UT 84042